You've made some gains on Crypto.com or maybe you just want your funds back in your bank account where they feel more familiar. Either way, getting your money out of a crypto platform is a completely normal and reasonable thing to do. The process isn't complicated, but it does have a few steps that catch people off guard the first time.
This guide walks you through exactly how to withdraw money from Crypto.com, whether you're cashing out crypto to fiat currency, sending it to an external wallet, or moving funds from the Exchange to the App.
The Short Answer
To get your money from Crypto.com, open the app, go to your fiat wallet, tap "Withdraw," select your linked bank account, enter the amount, and confirm. You can also sell your crypto first to convert it to USD, EUR, or another supported currency, then withdraw. Processing typically takes 1–5 business days depending on your bank and region.
Where Are Your Funds?
Crypto.com has two main platforms that confuse a lot of users: the Crypto.com App (for everyday users) and the Crypto.com Exchange (for active traders). Your money might be sitting in either one or both.
Before you withdraw, figure out where your funds are:
Crypto.com App → your crypto or fiat is in your wallet within the app
Crypto.com Exchange → funds are in your trading account and need to be transferred out separately
If you're using the Exchange and want to withdraw to your bank, you'll first need to move funds to the App side, then proceed with the fiat withdrawal.
How to Withdraw Cash (Fiat) to Your Bank Account
This is the most common scenario you've sold some crypto and want real money in your bank.
Step 1: Sell Your Crypto
If you're holding Bitcoin, ETH, or any other coin, you need to convert it to a fiat currency (like USD, EUR, GBP) first.
Open the Crypto.com App
Tap on the crypto you want to sell
Choose "Sell" and select your fiat currency
Confirm the transaction
Once sold, the funds will appear in your fiat wallet inside the app.
Step 2: Withdraw to Your Bank
From the home screen, tap "Accounts" then select your fiat wallet (e.g., USD Wallet)
Tap "Withdraw"
Choose your linked bank account
Enter the amount and confirm
That's it. The funds will arrive in your bank account within 1–5 business days, though many users see it in 1–2 days.
Important: If you haven't linked a bank account yet, you'll need to do that first under Settings → Payment Methods. Some regions also require identity verification before withdrawals are enabled.
How to Withdraw Crypto to an External Wallet
Maybe you don't want to cash out you just want to move your crypto to a hardware wallet or another exchange. Here's how that works.
Go to the crypto asset you want to send (e.g., Bitcoin)
Tap "Transfer" → "Withdraw" → "External Wallet"
Enter the destination wallet address (double-check this mistakes can't be undone)
Confirm the network fee and submit
Network fees vary depending on the coin and blockchain congestion. Withdrawing ETH during peak hours, for example, can cost significantly more than withdrawing during off-peak times.
Withdrawal Methods Compared
Method | Time | Fees | Best For |
|---|---|---|---|
Bank Transfer (ACH) | 1–5 business days | Usually low or free | Larger amounts |
Instant Bank Transfer | Minutes | Small fee | Urgency |
Crypto to External Wallet | 10 min – 1 hr | Network fee | Moving to another wallet |
Crypto.com Visa Card | Instant | May apply | Spending directly |
Common Mistakes to Avoid
Skipping verification. Crypto.com requires KYC (Know Your Customer) verification before you can withdraw fiat. If you've only done basic sign-up, you might hit a wall when trying to cash out. Complete your identity verification in advance not when you urgently need your money.
Withdrawing to the wrong address. If you're sending crypto to an external wallet, copying the wrong address or sending to the wrong network (like sending ERC-20 tokens on the BSC chain) can result in permanent loss of funds. Always do a small test transaction first.
Ignoring minimum withdrawal amounts. Crypto.com has minimum thresholds for withdrawals. For USD, it's typically $1. For crypto, it varies by coin. Trying to withdraw below the minimum will result in an error with no clear explanation unless you know to look for it.
Not accounting for processing time. If you're withdrawing funds because you need money urgently, plan ahead. Bank transfers aren't instant. The Crypto.com Visa Card is the fastest way to spend crypto in real-time if you're in a pinch.
Also Read: How to Transfer Crypto from Robinhood to Coinbase
What If Your Withdrawal Is Pending or Stuck?
A pending withdrawal is normal but if it's been more than 5 business days for a bank transfer, here's what to check:
Make sure your bank account is verified and matches your ID name
Check if Crypto.com sent a verification email you need to confirm
Look for any account security holds (new devices or suspicious activity triggers these)
Contact Crypto.com support via in-app chat with your transaction ID ready
One overlooked reason for delays: if you recently changed your password or enabled 2FA on a new device, Crypto.com may put a 24-hour security hold on withdrawals as a fraud prevention measure. It's annoying but intentional.
Tips That Make the Process Smoother
Link your bank early. Don't wait until you want to withdraw. Bank linking can take 1–3 days to verify, especially with micro-deposit confirmation methods.
Use the same currency as your bank. If your bank account is in USD, keep your fiat wallet in USD. Currency conversion adds an extra fee you might not notice until it's gone.
Check withdrawal limits. Crypto.com has daily and monthly withdrawal limits that vary by verification tier. If you're withdrawing a large amount, check your limits under Settings → Limits before initiating the transfer.
Screenshot your transaction. Before you confirm, take a screenshot showing the amount, destination, and fee. This helps if you need to dispute anything later.
FAQs
Can I withdraw money from Crypto.com without selling my crypto?
Yes, but only if you're sending crypto to an external wallet. If you want cash in your bank account, you must sell your crypto first to convert it to fiat, then withdraw. There's no direct crypto-to-bank transfer.
Why can't I see a withdraw option in my app?
This usually means your identity verification isn't complete, your bank account isn't linked, or you're looking in the wrong section. For fiat withdrawals, go to Accounts → Fiat Wallet, not the crypto wallet screen.
Does Crypto.com charge fees for withdrawals?
Fiat withdrawals via standard bank transfer are often free, but instant transfers carry a small fee (typically around 1%). Crypto withdrawals always incur a network fee, which goes to blockchain miners/validators, not Crypto.com itself.
Is there a withdrawal limit per day?
Yes. Limits depend on your verification level. Basic users have lower limits; fully verified users with Enhanced Due Diligence can access much higher thresholds. You can check your current limits in the app under your account settings.
Can I withdraw to PayPal or another crypto app instead of my bank?
Crypto.com doesn't directly support PayPal withdrawals for most regions. You can, however, send crypto to another exchange (like Coinbase) and withdraw from there if that platform supports your preferred method.
The Bottom Line
Knowing how to withdraw money from Crypto.com isn't complicated once you understand the two-step flow: sell crypto → withdraw fiat. The main friction points are verification requirements, linked bank accounts, and processing times all things you can sort out before you're in a rush.
If you set up your bank link and complete verification now, your next withdrawal will be seamless. Crypto platforms work best when you treat them like a brokerage, not a bank which means planning your exits as carefully as your entries.